Reference

How We Protect Your Information

Q: Who can I contact if I have a privacy complaint?

Email privacy@tonybloom.xyz or use the help icon in your account dashboard. Our team responds to all privacy complaints within 48 hours. You can also escalate disputes to your local financial regulator if needed.

When you open an account with tony bloom, your personal data and payment details are kept secure through encryption and strict access controls.

Encrypted payment storageLocal law complianceDirect support access

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What Information We Collect and Why

tony bloom Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number and identity details when you register an account. We also record your deposits via DANA, OVO, GoPay and QRIS, your gameplay history, and your withdrawal requests. This information helps us verify your account, process your payouts, prevent fraud and

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comply with local banking regulations where local law permits. We do not sell your data to third parties. Your payment history is encrypted and stored securely; we keep account records for the duration you remain active plus a retention period as per local financial regulations.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

Contact Us About Your Privacy

HOW WE SAFEGUARD

Security and Data Handling Practices

Encryption and Storage

All deposits, withdrawals and account credentials are encrypted end-to-end. We store payment data in isolated secure vaults; DANA, OVO, GoPay and QRIS tokens are never held unencrypted on our servers.

Cookies and Tracking

We use session cookies to keep you logged in and functional cookies to remember your language and account preferences. Analytics cookies help us detect abuse; you can disable non-essential cookies in your browser settings.

Account Access and Login

Your login credentials are hashed and stored separately from your personal profile. We support two-factor authentication via email or SMS; enable it in Account Settings to add an extra security layer.

Data Retention and Deletion

We keep active account data for as long as you hold an account. Upon closure, we retain transaction records and identity verification documents for the period required by local financial law, then securely delete non-essential personal data.

Third-Party Integrations

We share payment data only with licensed payment processors for DANA, OVO, GoPay and QRIS to clear deposits and process withdrawals. No other third parties receive your personal information without your explicit consent.

Policy Updates and Contact

When we change this privacy policy, we'll email you at the address on file and post the update here. Email [email protected] to object to changes or request a copy of our full data-processing terms.

Frequently Asked About Your Privacy

Yes. Log into your account and go to Account > Privacy Settings > Download My Data. We'll prepare a file of all stored information linked to your profile. You can also email [email protected] to request it; we'll send it within 10 business days.

We retain transaction records (DANA, OVO, GoPay, QRIS deposits and payouts) for as long as your account is active and for seven years afterward, as required by Indonesian financial compliance. After that, we securely delete the records.

No. We store only an encrypted token and transaction reference. Your actual payment credentials remain with DANA, OVO, GoPay or QRIS; we never see or store your wallet login details or full account numbers.

Yes, but depends on local law. We can close your account immediately, but we must retain transaction records and identity verification for seven years as required by financial regulators. Contact [email protected] to initiate account deletion.

Session cookies keep you logged in; functional cookies save your language and preferences. Analytics cookies help us detect fraud and improve the platform. Disable non-essential cookies anytime in your browser settings; you can still play without them.

Email [email protected] or use the help icon in your account dashboard. Our team responds to all privacy complaints within 48 hours. You can also escalate disputes to your local financial regulator if needed.

No. We share only gameplay anonymously with game studios (Pragmatic, Evolution, Microgaming) so they can audit fair play. Your name, email and payment details stay within tony bloom and are never shared with content providers.

How We Protect Your Information

Contact Us About Your Privacy

Security and Data Handling Practices

Encryption and Storage

Cookies and Tracking

Account Access and Login

Data Retention and Deletion

Third-Party Integrations

Policy Updates and Contact

Frequently Asked About Your Privacy

01 Can I download a copy of my personal data?

02 How long do you keep my payment and withdrawal history?

03 Is my DANA, OVO, GoPay or QRIS account data stored on tony bloom's servers?

04 Can I ask you to delete my account and all my data?

05 How do you use cookies and tracking on my device?

06 Who can I contact if I have a privacy complaint?

07 Do you share my data with game studios or sportsbook providers?

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